“ "ChatBot is really great with customization and scalability. Instead, it may leverage RAG to search through external knowledge bases and documents relevant to the user's query. Google Cloud's Conversational Agents can help you create virtual agents that use generative AI to seamlessly switch between topics and operate across multiple channels 24/7.
Provide your website URL, knowledge base link, or other text content to automatically build your custom AI model for customer service. Enhance your AI chatbot with more features, workflows, and automations through plug-and-play integrations. Create and adjust your chatbot's flow using an intuitive drag-and-drop builder, all without any coding. Kickstart with predefined flows to handle specific chatbot skills, such as suggesting products, offering discounts, or collecting leads. ”